Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties) This video resource will show you how to do it: Type in the proper IP address for the printer. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.Ĥ. On your PC, go to Control Panel, from Devices and Printers, Right-Click the printer and Left-Click Printer Properties, select the Ports tab.ģ. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)Ģ. How-to “Create TCP Port” Contributed by greenturtle :ġ. TCP/IP can resolve odd connection, scanning, and installation problems.Ĭreate / Switch to a TCP/IP Port to facilitate communication and prevent ‘offline’ issues ** Install – Optional - Port Issues - Create a TCP/IP port ** Hostname or IP Address > Enter the IP Address of the printer Select / Click Add a printer using a TCP/IP address or hostnameĭevice Type > Select in Drop-Down Menu: TCP/IP Device Select / Click The printer that I want isn’t listed Printer = HP OfficeJet Pro 9020 series PCL-3 icon view Devices and Printers Right-Click on the printer NOT marked as “Scan Only / DO NOT DELETE”Įxample – Printers listed in Devices and Printers Open Control Panel > icon view > Devices and Printers If necessary, Adjust the “Default” printing device (Default Printer) Use of Print and Scan Doctor Version 5.0.6 creates a secondary queue for printing with TCP/IP port. Restart the computer, log in, and wait for the final steps in the Doctor to finish.Execute the doctor – Answer any prompts / let the process complete.Open File Explorer > Navigate to the folder in which you saved the file (likely Downloads).Download and Save the doctor to your computer.This version of the Doctor might fix the underlying issue without you having to add the port manually. Likely need / want to use a TCP/IP port for the connection.

Hp officejet pro 8720 specifications